Acerca de
Magnolia's Pool Snack Bar
Magnolia's Pool Snack Bar, is a design for a poolside snack bar. The design was made in Figma and used in Google's UX design course. The designs intended use is to help people at the pool order from the poolside snack bar. The app allows for customization of food and delivery to the users spot next to the pool.
The Product
This is a food ordering app for a poolside snack shop. The app’s intended use is to create accessibility to the snack shop without interfering with the users who are using the pool. The app allows people to order snacks from the poolside snack shop from their pool chair or area they are located.
The Problem
This is a food ordering app for a poolside snack shop. The app’s intended use is to create accessibility to the snack shop without interfering with the users who are using the pool. The app allows people to order snacks from the poolside snack shop from their pool chair or area they are located.
The Goal
The apps goal was to make the pool snack shop easier to order from and allow the user to receive food without having to leave the pool or area they are in.
User Research Summary
We are creating a new app to help people order snacks from the poolside snack shop. We need to find out if the main user experience, finding, customizing, and ordering snacks, is easy for the user to complete. We would like to understand the specific downfalls that the user might face when searching, customizing and ordering snacks. The user research consisted of an unmoderated usability study including a questionnaire. A variety of participants included one user with a visual impairment, one user with an auditory impairment, one user whose native language is not English, and one user who uses assistive technologies.
Pain Points
1
Parents do not want to leave their children in the pool unattended to get their family food from the snack shop. The app will allow for parents to order from where they are in the pool so they do not have to leave their kids.
2
People who are trying to relax by the pool do not want to leave their pool chair to get food because someone may take their chair when the pool is very busy. The app will help users not leave their chair to get food.
3
Pool users do not want to have to dry off from the pool before going to the snack shop thus decreasing the amount of people using the snack shop. The app will allow users to order food whenever they want and have the food delivered to where they are.
4
There are usually long lines at the pool snack shop. The app will allow users to bypass the lines at the snack shop and wait by the pool for their order instead of waiting in a line.
Persona
Paper Wireframes
Low-fidelity Prototype
Usability Study Findings
The usability study focused on the user being able to complete the core steps within the app from logging in to completing a purchase. The study also focused on the ability for users to use the app without difficulty. From the usability study we found most people wanted to skip the login process, had difficulty with the customization page, wanting an arrival time for their delivery, and wanted a recently ordered selection option.
Round 1 findings
1
Account setup needs a skip option.
2
User confidence during customizing was low.
3
Needs arrival time for delivery.
Round 2 findings
1
There are too many options on login screen.
2
Customizing was easy when user could see what was selected
3
Recently ordered option made it easier for returning users
Mockups
High-fidelity Prototype
Accessibility Considerations
1
The colors of text in contrast to background follow the Web Content Accessibility Guidelines.
2
Each icon is followed by text stating what the icon means. This allows for screen readers to be able to read and say what the icon is to users who have visual impairments
3
The action buttons are easily accessible and contrasted from the background.
Take Aways
Impact
With this app many people will be able to buy food for themselves and others from where they are without having to leave the pool or their families. The app allows for users to relax and not worry about standing in lines or leaving their families to get food. One viewer said, “Wow, this looks really cool!”
What I've Learned
I have learned that there are many options of designing an app and there is no one right way. A usability study helps make an app for people and the designer of the app can be influenced in positive ways by gaining knowledge from users.